Privacy Policy

Pursuant to EU Regulation 2016/679 (GDPR), this policy describes how we process the personal data of users who visit the Lavanderia Florentia website.

Data controller

TINTORIA FLORENTIA DI OTILIA DOINA BADEA
VAT number: 06750920487
Via Matteo Palmieri 5, 50122 Florence (FI)
Email: otilicabadea7@gmail.com

Types of data processed

The site may collect personal data provided voluntarily by the user, for example when contacting Lavanderia Florentia via email, telephone, WhatsApp, or any contact forms on the site.

The data processed may include your name, surname, telephone number, email address, and any information voluntarily provided by you in your request.

Purpose of the processing

Personal data is processed exclusively to respond to user requests, provide information about services, manage communications, and, when requested, organize the services offered by Lavanderia Florentia.

Legal basis for processing

Personal data is processed based on the need to respond to user requests and, where applicable, to execute pre-contractual or contractual measures requested by the data subject. For any processing requiring consent, the data will be processed based on the user's express consent.

Treatment methods

Personal data is processed using computerized tools and, where necessary, manually, adopting appropriate measures to ensure their security, confidentiality, and protection from unauthorized access, loss, or unlawful use.

Data retention

Personal data is retained for the time strictly necessary to fulfill the purposes for which it was collected and, where necessary, to comply with obligations under applicable legislation.

Data communication

Personal data is not sold or distributed. It may be shared exclusively with third parties providing services necessary for the operation of the site or for managing communications, in compliance with applicable data protection legislation.

Third-party services

The site may use third-party services, such as WhatsApp, Google Maps, and social media links. Use of these services may result in data processing in accordance with their respective privacy policies.

Rights of the interested party

Pursuant to Articles 15–22 of EU Regulation 2016/679, the data subject may exercise, in the cases provided for by the law, the right to access his or her personal data, rectification, erasure, restriction of processing, objection to processing, and data portability.

The interested party may also revoke any consent given, without affecting the lawfulness of the processing carried out before the revocation.

To exercise your rights, you can contact the Data Controller at the following email address: otilicabadea7@gmail.com

Right to complain

The interested party also has the right to lodge a complaint with the Italian Data Protection Authority, as provided for by applicable law.